Refund Policy
At Burj Alnoor Advertising, every order is custom-made based on the customer’s design, specifications, and approval.
Because of this, we do not accept returns, cancellations, or refunds once an order has been confirmed and production has started.
Overview
🚫 No Refunds / Returns
- All products are printed specifically for you and cannot be resold.
- Once design approval and payment are received, production begins immediately, so cancellations are not possible.
- Refunds are not applicable for delays caused by late design approval or incorrect details provided by the customer.
🛡️ Quality Commitment
- We are committed to delivering high-quality printing that matches your approved design. Every product is checked before delivery to ensure it meets our standards.
- If you receive a product with a printing defect or damage during delivery, we will:
- Investigate the issue
📌 Important Notes
- Refunds are not applicable for:
– Color variation between screen display and final print (minor differences are normal in printing)
– Customer-provided files with low resolution, incorrect sizes, or formatting issues
– Delays caused by 3rd-party courier companies once the product has been dispatched
- Customers are responsible for providing correct design files, content, and approvals before production.
📞 Need Help?
If you face any issues with your order, contact us immediately within 24 hours of delivery so we can assist you.
📞 +971 58 534 3524
About 
